RiLIES poll – summary of initial findings

As part of the RiLIES project we have just carried out a short initial survey on how LIS professionals find out about research project findings.
LIS RiLIES logo
We hoped to identify (1) the sources that are used by librarians to generate ideas for improvements in library services delivery and (2) any named LIS research projects that have been particularly influential in inspiring changes to practice.

If you took part, we’d like to start by saying thank you!

Here we share some of the results. Please bear in mind, however, that this is a self-selected and relatively small sample so the results cannot be considered to be statistically significant. Instead, we are using the findings to help direct further activities of the project.

Overall, 200 people took the time to complete the poll. Of these 175 have over 5 years experience, 173 are UK-based, and 155 describe themselves holding front-line or managerial roles. So we are pleased to have reached our core target demographic for the poll. However, although we had very good response from academic and health librarians, as the pie chart below shows, the number of public librarians who took part was disappointing. We’re now looking at other options for reaching this important librarian population.

Some findings

Even in this age of social media and e-books, face-to-face contacts (particularly informal networking) are still the key route to learning about new research results.

Even online, ‘traditional’ JISC discussion lists are considered as most useful (even more so amongst managerial and health-sector respondents). In fact they are reported as the leading alternative to face-to-face contact. As far as social media is concerned, practitioner blogs are popular, and in contrast, there is an emphatic lack of interest in virtual reading groups on platforms such as Second Life.

Twitter divided people. A significant number of academic librarian respondents, in particular, reported use of Twitter to both find out about, and report on, research projects. As would be expected, people who use Twitter are also more enthusiastic about it as a source of information. On the other hand, a significant number said that Twitter is blocked by their workplace. This is an issue within the healthcare and government sectors in particular.

Over half the respondents have used mailing lists in their own research work. Conference papers are the most popular route for reporting findings. Academic librarians dominate the more resource-intensive areas of creating peer-reviewed conference papers and writing research project reports. Our relatively high level of activity may, however, simply demonstrate that our poll attracted a more research-active demographic.

Offline, research reports and reading of (printed) news reports in journals are reported as being most useful.

The two graphs below summarise the popularity of sources of information as reported by the academic librarians:

… and healthcare librarians:

Please bear in mind, however, that the limitations of the poll data mean that we cannot do any more than note the variation in sources of information (and this is why we felt that a graph totalling up all the responses would be inappropriate at this stage).

One of the points of this poll was to draw on librarians’ collective inspiration to identify any gaps in our questions, and we were not disappointed! In particular, responses highlighted:

  • The role of professional bodies in networking professionals together.
  • The important role played by intermediaries (such as trainers) in turning research findings into useful information: consultants, trainers, conference speakers etc. and associated artefacts such as books/monographs or training course serve as intermediaries research results to practitioners, even if they are not strictly research-intensive in their own right.
  • The importance of a small number of individuals as information sources, in particular Andrew Booth, Alison Brettle, Phil Bradley, and the LIS Research Coalition’s Hazel Hall.
  • The use of RSS feeds for following multiple sources of information.

Next steps…

The results will contribute to the broad project aim of exploring the extent to which funded librarianship research projects influence library practice.

We have been able to identify some projects which we could potentially use in the case study phase of our work. Also, the results give a direction to potential focus group questions, and who we should involve in our future data collection exercises. For instance, the low number of public librarian contributions at this stage mean that we will have to find other ways to identify their needs and activities.

Finally – 64 people have said they would take part in future research – thank you! We may be in touch later on.

Hazel Hall and Peter Cruickshank

Online 2010: “the one when it snowed”

Snow!

By the end of the annual Online conference and exhibition each year a couple of themes emerge as dominant. Last year, for example, in the LIS Research Coalition’s review of the Online 2009, we reported that social media and the semantic web had been the key areas of interest. At Online 2010 conversations centered on a range of themes including linked data, the social web, the value and impact of information professionals, and mobile and cloud computing. However, at the forefront of many minds was the UK weather as it deteriorated over the course of the week. In the future we may well be remembering this event as “the one when it snowed”.

Online 2010 exhibition hall at London Olympia

Online 2010 exhibition hall at London Olympia

For visitors to Online from both the UK and beyond snow caused much disruption. There were few people at Olympia whose travel plans were not subject to delay or change for their outward and/or return journeys, and many who had hoped to attend Online 2010 simply did not make it to London at all. As a consequence there were some substitutions on the programme, both in terms of presenters and session chairs. Hazel Hall, for example, expected to deliver her own paper on news from the LIS Research Coalition and chair two others: (1) Winning hearts and minds! Breaking through social media barriers with presentations by Phil Bradley (now on Slideshare), Ulla de Stricker and Bonnie Cheuk; (2) Adding value to library and information services using social media with presentations by Kim Holmberg, Mervi Ahola and Janika Asplund, and Hervé Basset.
Presenters Angela Ashenden, Helen Clegg and Gordon Vala-Webb

Presenters Angela Ashenden, Helen Clegg and Gordon Vala-Webb

In the event, she chaired an additional session – Social media in action: driving forward IM and KM with presentations by Gordon Vala Webb (now on Slideshare), Helen Clegg and Hugo Evans, and Angela Ashenden – and was on standby for other duties should they have arisen. This session has been reviewed by VIP in a posting entitled “Infopros and social media 1: culture or toolkit?“.

Twitter

Those who follow @LISResearch on Twitter will have watched our tweeting from sessions where Hazel was a member of the audience. If you would like to see the full archive of conference tweets, it is available from the Online10 Twapperkeeper set up by Karen Blakeman.

A session tweet on the tweet wall

A session tweet on the tweet wall

From here you can get a flavour of the event, as well as links through to speakers’ slides and some blogged reviews of individual sessions and the conference as a whole. At the event itself there were a number of screens around the conference that displayed the Twitter activity in real time. Tweets referred to the sessions, exhibitors and – inevitably – the snow. As well as hosting the screens, UltraKnowledge kept a record who was most active on Twitter. @LISResearch topped the chart.

Paper highlights

Of the sessions that Hazel attended she particularly enjoyed the discussion of “Web squared” as the successor to Web 2.0, illustrated neatly by Dion Hinchcliffe in the opening keynote paper. Here Dion used a table to compare Web squared’s characteristics with those of Web 1.0 and Web 2.0.

Conference chair Stephen Dale and keynote speaker Dion Hinchcliffe

Conference chair Stephen Dale and keynote speaker Dion Hinchcliffe

Bonnie Cheuk’s efforts with social media to protect staff from information overload generated by the “e-mail high five” were entertaining and illustrated the challenges of culture change when implementing social media in the work place. There were three strong presentations from Euan Semple, Lee Bryant and Brian Kelly in the Social media and leadership session on the Tuesday morning, with Euan’s focus on how to move people away from po-faced attitudes to social media, and Lee’s discussion of how information professionals should have a stronger involvement in an area where corporate communications staff often have a hold. Librarians working in higher education are advised to review the video of Brian Kelly’s presentation on the value of cloud services, accessible from his UK Web Focus site. The conference sessions also gave access to many case studies from which librarians and information scientists could learn about good (and sometimes less than optimal) practice in information services delivery.

Ake Nygren spoke about social media and public libraries

Ake Nygren spoke about social media and public libraries

Some of the free sessions were of particular interest, not least because the presentations drew heavily on research evidence. For example, the content of Wednesday afternoon’s Social media spotlight papers by Jakob Harnesk, Hervé Basset, Stephane Goldstein, Geoff Walton, Ake Nygren, and Tomas Baiget derived largely from the results of research projects.

The two papers that followed in the gallery area of the exhibition hall by Annie Mauger of CILIP and Anne Caputo of SLA were also based on the output of research projects. We were particularly pleased when Annie restated in her presentation CILIP’s recognition of the importance of evidence-based research to library and information science.

Congratulations

Hazel was pleased to join in celebrations of success at Online 2010. On the Tuesday afternoon, and just before he was due to take the stage, it was announced that Phil Bradley had been elected Vice President of CILIP for 2011.

Phil Bradley (photo credit Dave Pattern)

Since Hazel was chairing the session in which Phil spoke, she had the honour and pleasure of making the first face-to-face public announcement of Phil’s success.

Later in the afternoon she attended the presentation of the award of Information World Review Information Professional of the Year 2010. Unfortunately the recipient Dave Pattern had been unable to make the journey to London due to the snow, so Karen Blakeman accepted the award on his behalf. For further information on Dave’s well-deserved success, please see the blog post by Brian Kelly. On the Thursday lunchtime we were also pleased to see Stephanie Kenna receive her honorary fellowship of CILIP.

Other reviews

This review of Online 2010 can only reflect the perspective of one participant and, as such, it is limited. For a fuller picture it is worth checking the reviews of others who have reported in detail on individual sessions, as well as the conference as a whole. The blogs postings from the Conference Circuit by Donald T Hawkins provide a good overview starting with Welcome to Live from London – Online Information 2010, as do the posts by Val Skelton and Kat Allen at InfoToday.eu. Val’s summary of What we learnt at Online Information 2010 is particularly interesting. Individuals who have blogged their own experiences of the conference include Mareike Guy and Onlineability. Nancy Davis Kho’s review for VIP focuses on the exhibition, and FreePint’s photos from Online are worth browsing. There are also links to blog postings and photographs from the conference and exhibition on the SLA Europe web site. We look forward to seeing further reviews of the conference in the print media in early 2011.

Conference review, thanks and resources

Thank you to everyone for their participation in the LIS Research Coalition conference on Monday.

Conference review

The analysis of the conference evaluation forms (49 returned from 81 participants) shows that the event was very well received as a valuable, stimulating and enjoyable day, particularly for making contact with other LIS researchers, learning about on-going projects, and inspiring individuals’ commitment to pursuing their own research objectives. From the LIS Research Coalition’s perspective, the event provided a great opportunity to address its aims related to bringing together information about LIS research in the UK and encouraging dialogue across the members of the LIS research community. Added to this, discussions during the day – particularly in the breakout sessions – have helped identify priority areas for investment of Coalition resources in the coming months.

The majority of delegates who completed the conference evaluation forms rated the conference as a whole as “excellent” or “very good”. The most popular sessions were Andrew Dillon’s opening keynote speech and the set of one minute madness presentations, both of which were rated “excellent” by the majority. Andrew’s presentation attracted comments such as “great keynote” and “excellent – really interesting and fascinating speaker”. There was much enthusiasm in the comments on the one minute madness session which, in a way, reflected the gusto with which the delegates participated in this activity: “One minute madness worked really well – enjoyed this very much. There should be one at every conference!” “One minute madness was brill. How amazing that it actually worked!” Michael Jubb’s introductory presentation was also well received, with the majority rating this session either “excellent” or “very good”. The most common rating for the breakout sessions was “very good”, and for Charles Oppenheim’s closing keynote, described as a “great finale” in a delegate tweet, it was “excellent”.

The choice of venue was also very popular with the delegates: the majority rated the convenience of the location, its comfort and facilities and the catering as “excellent”: “I was very impressed – plush, great air-con, gorgeous food and handy for King’s Cross. Perfect.”

Those who were involved in the conference administration were pleased that most delegates rated the arrangements as “excellent”, both prior to the conference and on the day itself. Particularly appreciated was the additional “social” information provided in advance of the conference which, it is believed, contributed to the friendly atmosphere of the event.

Feedback from our virtual participants, of which there were at least 29 actively following the conference by watching #lisrc10 on Twitter or interacting with the CoverItLive site, also showed enthusiasm for the proceedings of the day.

Conference thanks

Of course, an enormous amount of effort goes into planning a conference such as this, and we owe thanks to all involved. First we are very grateful to the conference sponsors. A special vote thanks is due to our speakers, facilitators, chairs, student rapporteurs, and the brave one minute madness speakers for their contributions on the day, as well as the hard work devoted to preparing for their roles. We should also recognise that without the commitment of the conference programme committee, we would not have enjoyed a range of sessions that was – as one delegate remarked – so “well-designed from the point of view of the flow of different events/formats and from the point of view of engagement/participation”. There are also two individuals whose work behind the scenes deserves special recognition. Stephanie Kenna, amongst other things, contributed much to the marketing of the event. Stella Wisdom managed communications between Event Logistics and the British Library. Stella also liaised with the AV team to ensure that all the speaker presentations were in order, and prepared the tailored handouts that helped guide us through the process of accessing the British Library’s wireless network.

Conference resources

We have spent the past couple of days writing up the conference sessions and posting materials to the Coalition web site. Our live blogger Kirsty Pitkin of T-Consult Ltd worked at amazing speed to edit the video footage and provide the drafts of session reports for Hazel Hall to edit. Those who have agreed to write their own reports of the event, for example for colleagues or for publication, will be particularly pleased to see the full list of resources now available below (also accessible from the conference web page). We will add links to other conference outputs, for example reviews in the professional press and individual participants’ blogs, as these are published.

All the PowerPoint presentations from the conference are also available from the LIS Research Coalition’s Slideshare site. Video footage from the day, including delegate interviews and the one minute madness session, is available from the LIS Research Coalition’s Vimeo site.

The librarian as researcher

Over the past few months the LIS Research Coalition has been involved in a number of conferences and meetings, as can be seen from the listings on the Events web page. Last week attention focused on the Librarian as Researcher event organised by the Yorkshire and Humberside branch of the University, College and Research (UC&R) group of the Chartered Institute of Library and Information Professionals (CILIP). As well as those who attended in person, a number of people followed the day’s proceedings on Twitter by watching the hashtag #ucryhres and corresponding with those tweeting, including @LISResearch. Miggie Pickton, who presented at this event, kindly agreed to contribute a guest blog posting on the day for the LIS Research Coalition web site.

Miggie is Research Support Specialist at the University of Northampton. She has been a great supporter of the LIS Research Coalition in the first year of its implementation. Miggie has served on the programme committee for the conference which takes place later in the month on Monday 28th June at the British Library, and is the one behind the organisation of the one minute madness session at this event.

Over to Miggie…

We all enjoyed a fun-filled day on practitioner research in York last Thursday, participating in the ‘Librarians as researchers’ event hosted by UC&R Yorkshire and Humberside. In the morning Jean McNiff of York St John University put us all through our paces as action researchers (yes, we actually did a piece of action research there and then) and then Sheila Corrall from the University of Sheffield’s i-School presented a set of convincing arguments for embarking on a higher degree in LIS. Professional doctorates appeal – a structured programme with lots of relevance to the day job – but, as yet, there not many professional doctorates available for LIS professionals in the UK.

Slightly awed by this exalted company, I was there banging the drum for practitioner research. But why would practitioners want to do research? The group came up with lots of reasons….

Research is good for the individual:

  • It is interesting – an opportunity to explore something in more depth, learn something new, satisfy your curiosity
  • It encourages you to challenge yourself, to move out of that comfort zone, develop new skills, become reflective, stretch yourself
  • It adds variety to the job – research involves a change from routine, an opportunity to do something different, work with new people
  • It involves making a personal connection with work
  • It increases job satisfaction
  • It enables you to do your job better
  • It supports professional development
  • It enhances personal profile and improves career prospects

Research is good for the service and the organisation:

  • It provides evidence of value and demonstrates impact
  • It underpins strategic improvement and other decision-making… and on the way research can help to solve problems and improve service
  • It leads to greater engagement with service users through:
    • Understanding their perspective
    • Showing that you’re interested in their needs
    • Doing what they do (promote the library as ‘academic’ department and the librarian as credible researcher)
  • It increases staff motivation and dynamism
  • It enhances organisational reputation and achieve recognition (within and beyond the institution)
  • It brings financial benefit – by generating income or discovering ways to reduce costs

Research is good for the profession:

  • It provokes conversation and debate (and not just within LIS – with other disciplines too)
  • It creates and disseminates new knowledge and good practice – furthering professional excellence (as CILIP would have us do)
  • It provokes positive change
  • It develops an engaged and vibrant professional community
  • It enhances the profession’s reputation and profile
  • It defines our professional future

And with all that is going for practitioner research, we’d better get on with it, taking advantage of continuing the conversation at other professional events that provide research support and opportunities to consider its context in LIS practice, such as the LIS Research Coalition conference at the end of this month.

Coalition conference newsflash 8

Photograph of Kirsty McGill

Kirsty McGill

Amplifiying the LIS Research Coalition Conference 2010

The LIS Research Coalition Conference 2010 will be “amplified” online by Kirsty McGill, Creative Director of training and communications firm TConsult. We asked Kirsty to introduce herself and explain what she will be doing at the event…

I suppose I can best be described as a live blogger or event amplifier – I help to capture the conversations going on inside the conference room, and help those outside to actively participate from far and wide. I’ve previously helped to amplify various UKOLN events including the Institutional Web Management Workshop (IWMW 09) and the 5th International Digital Curation Conference. I am a digital writer by background and currently contribute to the Transliteracy Research Group.

During the conference, I will be tweeting and blogging to provide you with tweeted highlights and summaries of each session so you can keep up to speed with what is being discussed. I will also be looking for volunteers to interview with my trusty flip cam – so let me know if you are attending and would be happy to share your thoughts and reflections on the event with the world!

This blog will form the centre of the action, so if you are already subscribed the the RSS feed, you just need to sit back and wait for the updates to come to you. I will also be launching a Netvibes page for the conference, where you will be able to follow and participate in the conversation on Twitter (don’t be put off if you don’t use Twitter – you will still be able to join in!) You will also be able to see pictures from the event and find out what others are blogging about the conference.

I have to say that the part of this event that I am most looking forward to is the One Minute Madness, partly because I am interested to find out more about current research projects, but also because this looks like it will be the most challenging session to amplify!

More details about my amplification activities, including links, will be released in the run up to the event, so watch this space!

Coalition conference newsflash 7

Logos of Glen Recruitment, TFPL and Sue Hill Recruitment

The sponsors of the six PhD student places

Thanks to the generosity of three of the leading LIS recruitment firms – Glen Recruitment, TFPL and Sue Hill Recruitment – the LIS Research Coalition is able to offer six sponsored places at its conference at the British Library Conference Centre on Monday 28th June 2010. These will be for PhD students currently engaged in LIS research. Sponsorship will cover the conference fee for each of the six students who win an award.

For further information about the awards, and how to apply, please see the page that details the sponsored conference places for PhD students.

Coalition conference newsflash 6

Registrations for the LIS Research Coalition conference to be held at the British Library Conference Centre on Monday June 28th are now open. We are looking forward to welcoming a broad range of LIS research stakeholders for a productive day on 28th June during which delegates will add to their knowledge of the LIS research landscape, including the work of the LIS Research Coalition, while also increasing their awareness of:

  • the diversity of LIS research opportunities
  • research funding sources
  • potential research collaborators
  • means of increasing the relevance of research efforts
  • avenues for publication of research output
  • research development opportunities for individuals and groups
  • techniques for integrating research activities into everyday work practice

Our speakers and facilitators offer research experience in: public, academic, special and corporate libraries; the health service; business; publishing; consulting; training; charities and higher education. (Further details are given on the main conference page.) Delegates are also offered the option of taking the stage for a 60-second slot by participating in the conference’s “one minute madness” session.

We are also pleased to announce that the specialist events management firm Event Logistics is providing the Secretariat for the conference. The contacts at Event Logistics are Richard Hart and Adele Bates, and they can be contacted at lisrc10@event-logistics.co.uk.

We are all looking forward to gathering the LIS research community together in London on 28th June.